Hello, I started to experience a problem with Mull and Duolingo (and also bromite) that started about 1 month ago.

Basically Duolingo tells me that my browser is not supported but it worked perfectly fine before. Anyone experienced this issue? I can’t find an issue on mull repo apparently about this specific issue. Dunno if it is something about resisting fingerprint but I wonder why that happens…

  • ErwinLottemann@feddit.de
    71·
    9 months ago

    that’s not the point. the user is going to open a ticket because something does not work because their browser does not support it. and it’s way easier to tell them to install ‘this browser’ than to install ‘a browser that supports a specific feature’. most of the users don’t even know what a browser is…

    • HumanPerson@sh.itjust.worksEnglish
      3·
      9 months ago

      Ok, but why not do both? If the browser supports all needed features, then let the user continue. If not, recommend list of supported browsers with small text at the bottom describing what feature is needed for technical users.

    • reddig33@lemmy.world
      1·
      9 months ago

      Updating to the browsers listed isn’t going to solve a problem like the one you describe. Extensions and plug ins are still a thing in modern browsers.