I’m not a lawyer: Many companies are updating their terms requiring that disputes are settled through arbitration, usually where a 3rd party selected by the company rules on the disagreement.
It’s meant to protect them from excessive lawsuit payments that can happen when you go to court.
Valve went the other way, and is saying that all legal disputes should go to court instead.
These scores are lower than expected, possibly due to issues with the console port.
I can vouch for the PC version being incredible though, I highly recommend it.