In the profession of software development, the transition to remote work has been a significant shift for many, including myself. My journey into the world of working from home began well before COVID-19.
It started as an experiment with flexibility, gradually transforming from a couple of days a week to a full-time remote work setup. This change of course was because of my managers who showed a level of trust in me.
It sounds to me like they are working in a job that for some reason requires constant presence when marked as available. Like an air traffic controller (though that job can probably not be performed from home) or a callcenter, depending on the system used to distribute calls to operators.