I have both the Duo 1 and Duo 2. It is definitely a love / hate relationship.
The quality of the hardware is really good. But software has been disappointing since launch. While a lot of the bugs have been fixed, you kinda need to use Microsoft Launcher on this device. And in typical Microsoft fashion, it is worse on their own hardware than on any other phone. You cannot backup and restore your launcher configuration, cannot change the grid sizes, cannot change icons, etc.
Apps do generally work fine because unlike the Z Fold and Pixel Fold, they open on only one screen by default. You have to manually span them across both screens if you want, but very few apps are actually aware of there being a gap between the screens.
I don’t remember who, but someone described this device perfectly imo: Surface Duo is the most amazing piece of tech that I ever owned, but it is also the worst phone that I ever owned.
I have both the Duo 1 and Duo 2. It is definitely a love / hate relationship.
The quality of the hardware is really good. But software has been disappointing since launch. While a lot of the bugs have been fixed, you kinda need to use Microsoft Launcher on this device. And in typical Microsoft fashion, it is worse on their own hardware than on any other phone. You cannot backup and restore your launcher configuration, cannot change the grid sizes, cannot change icons, etc.
Apps do generally work fine because unlike the Z Fold and Pixel Fold, they open on only one screen by default. You have to manually span them across both screens if you want, but very few apps are actually aware of there being a gap between the screens.
I don’t remember who, but someone described this device perfectly imo: Surface Duo is the most amazing piece of tech that I ever owned, but it is also the worst phone that I ever owned.