• Echo Dot@feddit.uk
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    4 days ago

    Oh I hate the people who open a ticket, provide basically no information at all, mark it urgent, and then when I call back within 15 minutes they don’t answer. So I leave a voicemail, and they literally never call back.

    I have one in my queue right now and the entirety of the ticket is simply “my outlook details are incorrect”, I have absolutely no idea what she wants, if she doesn’t answer tomorrow that ticket’s getting closed.