Issues like that are usually related to windows security settings which block applications from modifying the contents of user specific folders.
If a game likes to write save files to those locations and you have enabled ransomware protection, you’ll need to allow an exception for it:
Go to Windows Security -> Protection History -> Protected folder access blocked (look for the game’s executable in this list) -> Actions -> Allow on Device
Did they ever fix the inability to save the game?
Issues like that are usually related to windows security settings which block applications from modifying the contents of user specific folders.
If a game likes to write save files to those locations and you have enabled ransomware protection, you’ll need to allow an exception for it:
Go to Windows Security -> Protection History -> Protected folder access blocked (look for the game’s executable in this list) -> Actions -> Allow on Device