cross-posted from: https://lemmy.world/post/16725859

Rule

Alt text: a text post that reads: Work in retail long enough, and you’ll eventually realize the rules for dealing with Customers are exactly the same as dealing with the Fae:

  • Avoid eye contact.
  • Never reveal your full name.
  • Accept nothing They offer you.
  • Never verbally agree or disagree with anything They might happen to say.
  • To apologize is to acknowledge a debt owed.
  • Under no circumstances are you ever to thank Them.
  • Remember that They are incapable of reading signs in human languages.
  • pearsaltchocolatebar@discuss.online
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    4 months ago

    I mean, that might be true if you don’t have any customer service skills. I did my time in food service, retail, and hospitality and I was good at my job because I broke pretty much every one of those rules.